Your Privacy

Your Privacy

Last updated: 4th October 2024

This Privacy Policy describes how Biotics Edge (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new PrivacyPolicy on this page and updating the “Last updated” date.

Information We Collect

We collect the following types of personal information:

  • Information you provide directly: Name, contact information, payment details, order history, and any other information you share with us.
  • Information collected automatically: Device information, IP address, browsing history on our website, and information collected through cookies and similar technologies.
  • Information from third parties: Information from payment processors and marketing partners (with your consent).

How We Use Your Information

We use your personal information to:

  • Process your orders and provide customer support.
  • Send you marketing communications (if you have opted in).
  • Improve our website and services.
  • Detect and prevent fraud.

How We Share Your Information

We may share your personal information with:

  • Service providers who assist us in operating our business (e.g., payment processors, shipping companies).
  • Marketing partners (only with your consent).
  • Law enforcement agencies or other third parties if required by law or to protect our rights.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate personal information.
  • Request the erasure of your personal information.
  • Object to or restrict the processing of your personal information.
  • Data portability (receive a copy of your personal data in a structured, commonly used format).

Cookies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

Children’s Data

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Security

We take appropriate measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that any such transfers comply with applicable data protection laws.

Contact Information:

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